FREQUENTLY ASKED QUESTIONS
Questions about your transport.
How soon can you collect?
This depends on the collection location, available transport capacity and shipment requirements. Tell us the earliest collection time and latest delivery deadline. A specific time window is confirmed before booking.
Direct transport or on-board courier — which suits my shipment?
Direct transport moves the shipment to its destination by road. An on-board courier accompanies it on a flight. The options depend on distance, deadline, contents, dimensions and weight. You can leave the choice of transport mode open in your enquiry.
Can I enquire before the dimensions are confirmed?
Yes. Start with collection and delivery locations, your name, email address, phone number and a transport mode. If unsure, choose “Please recommend a transport mode”. Company, timing and shipment details are initially optional. We clarify the information needed to carry out the transport before booking.
Can collection take place at night or on weekends?
We also coordinate enquiries for overnight and weekend transport. Availability and handover times at both addresses are agreed in the quote. An enquiry alone does not reserve capacity.
Can I enquire about medical specimens and diagnostic materials?
Yes. Describe the contents, packaging and specific shipment requirements. We assess whether transport is possible before booking. An enquiry does not constitute a blanket acceptance of the shipment.
When is the transport booking confirmed?
An enquiry is non-binding. Following assessment, you receive an offer. Transport is booked only after you place the order and we issue a booking confirmation. A form receipt is not a booking confirmation.
How quickly can dedicated transport be arranged?
The confirmed collection time depends on the location, available capacity and load. Share the earliest readiness time; the quote includes a specific transport schedule.
How does Direct Drive differ from dedicated transport?
Direct Drive describes the direct route. Dedicated transport is dispatched for an individual assignment. A dedicated journey can also be a Direct Drive movement.
When is an On-Board Courier worthwhile?
When the overall time saved justifies the additional coordination and the shipment is suitable for an accompanied passenger flight. Arrival at the recipient matters, not flight time alone.
Which regions does BHATTI X serve?
Based in the Stuttgart region, we coordinate European Direct Drive and international OBC enquiries. Routes depend on your collection address, destination, shipment requirements and available connections.
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What needs to go where — and by when?
Send us your route. Our Ops Desk will align the transport solution with your shipment and delivery window.